What is Uspacy?
What is Uspacy?
Entrepreneurs who already recognize the importance of managing their company’s processes can find countless tools to help them do so. Team chats, note-taking apps, calendars, video calls, task managers, messengers, CRM systems, telephony and email — all these tools are used by modern businesses.
But the reality is that people don’t want to deal with multiple products. They prefer having everything they need in one place. Nobody likes managing dozens of accounts across disconnected services. Nobody enjoys learning how to use numerous tools or having to remember where to assign a task and where to remind someone to complete it. And nobody wants to pay for a whole range of products, sometimes even forgetting what they are for or who actually uses them.
Uspacy is an online service — a unified AI-powered digital workspace designed to organize the day-to-day operations of small and medium-sized businesses. It demonstrates just how seamless and integrated modern team communications, automation tools, task management, marketing, and CRM can be.
Uspacy brings together several layers:
- Ready-to-use SaaS solution — a fully functional product that a company can start using without a lengthy implementation project;
- No-code platform — a system that can be tailored to a company’s specific business processes without the need to develop custom software;
- API-based platform — an open architecture that enables integration with external products and the development of partner solutions;
- Agentic AI — artificial intelligence integrated directly into the workspace, capable of understanding business context and performing actions within the system.
The company was founded in Ukraine in May 2022, and the first version of Uspacy was released in February 2023.
Why is partnering with us beneficial?
Why is partnering with us beneficial?
From the very beginning of Uspacy, we decided to build a partner-driven company because we know from our own experience that working together creates far greater value than working independently.
Why do we need integration partners?
Firstly, we have no plans to build our own sales department. But someone needs to sell our product, right?
Of course, we can give customers access to Uspacy, but they often need a personalized approach, a demonstration of the product’s capabilities, and time to decide. And that is exactly what each of you does best.
Secondly, we do not provide Uspacy implementation services. Yes, we know our product inside and out, but implementing a B2B system is a completely different challenge from developing one. It requires time, patience, sales skills, and the ability to train users. We believe everyone should focus on what they do best.
Thirdly, a large partner community has far greater opportunities to promote a product than a software developer acting alone. Our marketing is professional and systematic, but it becomes even more effective when complemented by the efforts of each of our partners.
Why do our partners need us?
Uspacy’s key advantages and business model have already proven their appeal to customers. Combine these strengths with a modern technology platform, well-designed workflows, intuitive interfaces, and exceptional security and privacy, and together we have a product that is truly one of a kind. This is particularly valuable for customers and partners who are accustomed to comprehensive business solutions.
Uspacy does not provide implementation services for its own products. Instead, all inquiries and requests are directed to our integration partners. Consultations, product demonstrations, pre-sales activities, ongoing support, training, implementation, and repeat sales — all of these are handled by partners who have the expertise and experience to deliver them professionally.
What will you gain from partnering with Uspacy?
What will you gain from partnering with Uspacy?
Fair rewards
All active Uspacy partners receive discounts of up to 40% on our products from their very first sale. More than enough to build and grow a successful business!
A steady flow of customers
Uspacy operates in a growing market, and interest in our product is increasing every day! We do not provide implementation services ourselves, so who better to receive all those potential customers than our partners?
Comprehensive support and genuine partnership
Need more information about the product? Help with training? Support for your partner business? Advice on partner marketing? A shared business built on honest, mutually beneficial relationships?
All of this is available to every Uspacy partner!
Free Uspacy for your own business
Simply publish a detailed, high-quality description of Uspacy on your website and social media, highlighting its capabilities and the implementation services you offer. Once you’ve done that, you can start using Uspacy for your own business at no cost.
And if you need an additional NFR (Not for Resale) workspace for experiments, integrations, testing, customer demonstrations, or other purposes, we’ll provide one too. Just let us know where and how you intend to use it.
These workspaces cannot be sold or transferred to another company and remain available to you for as long as our partnership continues.
How can our partners earn money?
How can our partners earn money?
Consulting and sales
Every Uspacy integration partner can provide consulting services on using the product and optimizing business processes — and keep 100% of the revenue from these services. When a customer is ready to purchase Uspacy, the partner earns up to 40% of the deal value.
Product implementation in the customer’s environment
Implementing Uspacy is both a rewarding and profitable opportunity that creates real value. Customers benefit from product configuration, business process optimization, and the introduction of new capabilities, while integration partners retain 100% of the revenue from implementation services delivered using their own expertise.
Training employees of customer companies
We provide users with product guidance and technical support. However, customers often prefer a more personalized approach to learning how to use Uspacy. This is where our partners come in, offering either ready-made training programs or bespoke training tailored to each customer’s needs.
Principles of the Partner Program
Principles of the Partner Program
We do not compete
Uspacy is a product company focused on software development. We do not implement our own product or work directly with customers on implementation projects. Likewise, our partners understand that having a strong technology platform allows them to focus on creating additional value for their customers.
We do not require exclusivity
Of course, we would be delighted if our partners offered Uspacy exclusively. However, we recognize that integrators can deliver greater value to their customers when they are able to offer different solutions tailored to their specific needs.
Every partner receives fair rewards
We don’t claim any share of the revenue our partners earn from implementing Uspacy. Instead, we offer discounts of up to 40% on our products.
All partners enjoy equal terms of cooperation
We do not offer privileges or have “special” partners with access to additional opportunities. All relationships between Uspacy and its partner community are governed exclusively by the Partner Program.
Uspacy creates favorable conditions for mutual growth and development
Partnering with us is about much more than a simple supplier–customer relationship. We provide training, continuously evolve, and invest in building strong relationships. The word “partnership” has never meant so much.
Mutual respect and healthy competition among partners
We treat every member of our partner community with respect and expect the same in return. Years of experience have shown us that synergy is possible not only between a vendor and its partners, but also among the partners themselves.
Who can become a Uspacy partner, and how?
Who can become a Uspacy partner, and how?
The Uspacy Partner Program for Integrators is open to businesses (sole traders and legal entities registered under Ukrainian law) whose activities align with the opportunities offered by implementing our product. These may include:
- System integrators whose core business involves working with established software vendors;
- Sales agencies and consultants who are ready to recommend the best solutions to their clients and assist with their implementation;
- IT companies that develop software products for businesses.
Of course, this list is not exhaustive. However, we are committed to ensuring that Uspacy partners are businesses with relevant expertise and experience.
Uspacy doesn't allow individuals or legal entities subject to sanctions or other restrictive measures imposed by Ukraine, the European Union, or the United States, as well as persons connected to them through ownership or control, to participate in the Partner Program for Integrators. Participation in the program is prohibited for individuals and legal entities that are resident, registered, or operate in the russian federation, the republic of belarus, iran, or north korea. If any violations of these requirements are identified, Uspacy may refuse participation or terminate an already approved partnership.
Companies from Ukraine cannot participate in this Partner Program, as different terms apply in Ukraine. These terms are available at the link https://ua.uspacy.partners/integrators/.
To become a Uspacy Integration Partner, you must complete the application form to join the Partner Program at https://uspacy.partners/integrators/apply/. The application includes a set of questions that will help us learn more about your business.
We will review your application within one to two business days. If the information you provide meets our partnership criteria, you will receive a welcome email confirming your acceptance into the Uspacy Partner Program.
If we have any questions, we will contact you by phone or email to discuss them. Even if we can't establish a partnership at this stage, we'll let you know.
What does the Uspacy Partner Program include?
What does the Uspacy Partner Program include?
Formal elements
These are the elements that help distinguish partners from one another and make it easy for customers to find the right service providers among our partners. First and foremost, these include partner ratings and areas of expertise, with partner statuses and other tools to be introduced in the future.
More details are in Appendix A.
Partner marketing
Partner marketing enables our partners to benefit from the power of Uspacy’s marketing and brand while complementing it with their own local activities.
We can already offer partners opportunities such as passing on inquiries from interested customers, running joint promotional campaigns, publishing customer success stories, and creating expert content for Uspacy’s online resources.
In the future, we plan to expand this list to include joint events and many other activities.
The currently available partner marketing opportunities are described in Appendix B.
Sales
Sales are a key aspect of the relationship between Uspacy as a software vendor and our partners. This part of the program defines how the sales process works and how we support our partners in generating sales.
All aspects of the partner sales process are explained in detail in Appendix C.
Training and testing
Selling and successfully implementing a technology product requires an in-depth understanding of its capabilities. We are committed to using all available resources to help our partners develop their knowledge and professional expertise.
Our partners currently have access to the entire product support ecosystem. In the future, we plan to transform it into a comprehensive Uspacy Academy, providing partners, customers and developers with the knowledge and skills they need to master every aspect of Uspacy.
Support
In addition to technical questions about the product, Uspacy partners may have inquiries related to the partnership itself. A dedicated partner chat and Knowledge Base ensure that our partners always have somewhere to turn for assistance.
Currently, partners communicate with the Uspacy team through a private Telegram group, while technical questions and support requests can be addressed via the support chat on our website.
As our company and product continue to grow and evolve, so will our Partner Program, its components, and its tools. New features and opportunities will emerge, long-awaited initiatives will be introduced, our Knowledge Base will expand, and all partnership processes will gradually become automated.
We will always notify our partners of any changes to the program in advance. However, you can rest assured that the fundamental principles of our partnership will remain unchanged.
Everything will be Uspacy!
Ethical standards and rules of the Partner Program
Ethical standards and rules of the Partner Program
Partnership is more than just a word to us. We genuinely believe that companies can achieve far more together than they can on their own. That is why we expect Uspacy integration partners to:
- maintain a positive professional image and protect the business reputation of both Uspacy and its partner network;
- comply with the rules governing the use of Uspacy’s brand assets, including trademarks and logos, as well as applicable copyright laws;
- fulfill their obligations to customers diligently, honestly and in good faith;
- compete with other partners through the quality of their services and the additional value they create, rather than through pricing tactics or marketing tricks;
- sell Uspacy products at prices no lower than those published on our website;
- publish and distribute only accurate and up-to-date information about Uspacy, its products and the company itself, whether on their own online platforms or through any other channels;
- comply with applicable personal data protection legislation;
- act with integrity and avoid misleading customers or third parties by making false or inaccurate claims about their partnership with Uspacy. Partners must not include projects in their portfolios that were actually delivered by someone else.
Uspacy partners also undertake not to publish or distribute negative and/or misleading information about Uspacy, its partners, products or employees through any channels. This includes disparaging comments, unfounded comparisons, misleading statements, insinuations or ambiguous claims that could mislead other partners, prospective or existing customers. Partners must also refrain from exaggerating their qualifications, experience, or the level of services they provide. After all, that’s hardly what we’d call a partnership, is it? :)
Violations of the Partner Program
Violations of the Partner Program
Unfortunately, even the strongest partnerships can go through difficult times. In such cases, Uspacy reserves the right to take various measures against partners who violate the program’s rules, including:
- suspending the referral of implementation inquiries, including those addressed specifically to the partner;
- withholding certain categories of partner points;
- removing the partner’s company from public partner listings on our website;
- blocking the partner’s ability to place orders using partner discounts;
- suspending or terminating the partnership.
In general, participation in the Uspacy Partner Program is established for an indefinite period. However, either party has the right to withdraw from the partnership voluntarily by notifying the other party.
Uspacy may also terminate a partnership unilaterally, without the partner’s consent, if the severity of a violation or a combination of violations is incompatible with our understanding of what a genuine partnership should be.
We sincerely hope we never have to do that!
Formal elements of the Uspacy Partner Program
Appendix A. Formal elements of the Uspacy Partner Program
To join the Uspacy Partner Program, you only need to complete the form on the partner website, uspacy.partners. It contains the minimum information necessary to determine whether an applicant matches our partner profile. Sometimes we ask additional questions, and sometimes we decline an application, but if you genuinely implement business management tools, we'll approve your application. Your partnership with us begins when you receive an email from us with the subject line “Your Uspacy partnership has been approved!”
To reduce bureaucracy and paperwork, we do not sign paper contracts. Our approval of your application to join the Uspacy Partner Program is legally sufficient and requires no further action.
The Uspacy partner network consists of hundreds of companies around the world that sell and implement our product. All of them have the right to be listed in the partner directory on our website. But how can we ensure that this list is fair and reflects the real value of partners to Uspacy users?
The partner directory is ranked according to the number of points partners earn through sales and marketing activities. The more points a partner has, the higher they rank on the list. If some partners have not yet earned any points, they are ranked in an arbitrary order immediately after those who already have points.
Earning points through sales is simple*: one user on the Standard plan for one month earns one point, while one user on the Professional plan for one month earns 2 points. Accordingly, annual sales of the same plans earn 10 and 20 points, respectively.
At first glance, these numbers may seem small, but, for example, just one annual sale of Uspacy for 25 users will earn you 500 points straight away. Not bad, is it?
Please note that points are not awarded for sales of Service Packages (for example, emails for marketing campaigns or credits for using artificial intelligence tools).
Marketing activities can also earn you points. For example, publishing a written success story will earn you an additional 200 points, while producing and publishing a video case study will earn you as many as 500 points.
This list will be constantly changing and expanding.
All points have a validity period of exactly 1 year from the date they are awarded. Recalculation takes place every day at midnight.
It should also be noted that a partner’s position in the directory does not affect the level of their partner discount in any way.
Each partner can also add one or more areas of expertise to their description, meaning the areas of professional activity in which they specialize. Some are knowledgeable about CRM implementation, others excel at building business processes, and others find it easy to help customers with integration solutions.
The list of these areas of expertise will also be constantly changing and expanding, helping customers choose a partner who is better suited to their needs. This feature will become available as we expand the Partner Portal's functionality.
Partner marketing
Appendix B. Partner marketing
Uspacy will support its partners' marketing activities, as this will help us expand our joint opportunities to attract new customers.
After initial qualification, all inquiries regarding consultations, implementation, or training will be passed on to integration partners. Initially, we will distribute them evenly among partners with the experience and resources to handle these inquiries. Later, we will develop mechanisms to distribute these inquiries and monitor the quality of their handling. The more effectively partners work with such inquiries, the more new leads they will receive.
Personal implementation inquiries will be sent specifically to those partners with whom Uspacy users wish to work. We will also automatically notify a partner via a chatbot and the Partner Portal when a new customer registers using their referral link. All leads brought in by a partner through such a link will be passed on to that partner.
Of course, this process will take place with the customers’ consent and in compliance with personal data protection laws.
One of the most effective channels for attracting new users is recommendations from satisfied customers. That is why we will pay particular attention to collecting and publishing information about successful implementations and success stories. All you need to do is tell us about a customer who is willing to share their story, and we will take care of everything ourselves! We will conduct an interview, create a compelling story, and publish it on our own or even on external online platforms.
It would be even more interesting to produce a video about implementing Uspacy at a well-known, significant customer. This will have a considerable impact and allow you to earn points for a higher position in the partner directory.
A good way to demonstrate your expertise is to prepare professional and industry-specific articles for our media resources. Potential customers will learn about your expertise there, and all implementation inquiries generated by such publications will be sent directly to you.
We also organize online events (webinars and conferences) to expand our audience of potential users. We are ready to involve partners in organizing these events.
We are also open to other joint activities that will help us expand our market presence and increase Uspacy’s brand awareness.
How partner sales work
Appendix C. How partner sales work
Integration partners usually earn the most from implementing products and services. However, selling software products can also contribute to your income, because selling Uspacy is profitable!
From the very beginning, every partner receives a 40% discount* on purchases of Uspacy products for their customers. This discount applies for the first six months. After this period, however, you must have sales equivalent to €1,000, recalculated daily, to maintain the same discount level. In other words, at any given time, your sales over the previous three months must amount to at least €1,000* (based specifically on the payments we have received from you).
If you are unable to maintain sales at this level, your discount will automatically be reduced to 20%. Yes, that is disappointing, but we both want to encourage you to return to the maximum discount as quickly as possible. This can happen at any time, as soon as your sales over the previous three months reach €1,000.*
* Please note that payments from sales of Service Packages (for example, emails for marketing campaigns or credits for using artificial intelligence tools) are not included in this calculation. These Service Packages are also subject to a 10% discount, regardless of your discount level for Uspacy subscriptions.
Your discount on Uspacy products does not depend on your position in the rankings, the number of points you have earned or the number of implementations you have completed. It depends solely on your activity in initial and repeat sales.
The invoice ordering process is automated. We created a Partner Portal to manage orders for Uspacy products. At any time, you can place an order, receive an invoice, and get a notification confirming successful activation.
You will receive access to the Partner Portal in the email confirming the approval of your partnership application. All invoices are generated automatically through the portal, taking into account your current partner discount.
All Uspacy partners have access to a referral program that allows them to attract new users. During any activities, you can use a special link to register customers you are working with. This lets us know you are actively working with them. Not only will we know, but we will also help you establish contact with them quickly. Of course, we will never pass such a lead on to another partner.
An exception may arise if a customer refuses to work with the partner whose referral link was used to register the customer’s workspace. In this case, the inquiry or implementation request will be passed on to another integration partner.
The referral program was introduced to simplify partners’ work with the customers they attract and to prevent misunderstandings when those customers contact us with implementation inquiries. In such cases, we will see that the customer was brought in by a particular partner and recommend that they contact that partner for services.
We would like to emphasize that we do not assign customers to partners. A referral tag merely allows us to understand that a customer registered with Uspacy as a result of a particular partner’s activities. However, this is only the first step, and further work requires effort. Therefore, if a customer purchases the product directly from us or orders Uspacy and implementation services from another partner, this will not constitute a violation of the Partner Program terms.
Please note that this is not an affiliate program that allows you to earn commission on direct purchases. If, for any reason, a customer decides to purchase a subscription from us or another partner, we will not be able to count it as a partner sale, even if the customer originally came through your referral link. This means that you should make every effort to ensure that your customers purchase directly from you.
We wish you successful sales!
Instead of an afterword
Instead of an afterword
Joining the Uspacy Partner Program means taking just the first step on the long journey of our partnership. Every day with us means working together on marketing, sales, training, support, product development, and implementation.
But the Partner Program also has a secret ingredient. It is the relationships we build to make our cooperation productive and to give the word “partnership” a special meaning for you.